13 December 2017

Terms and Conditions

Our website (flyeo.com) is administered by Vakario.
– FLYEO
– SARL ALEO
– Capital: 22 500 EUROS
– Siren: 482 490 620 APE code 8559B
– VAT number: FR42 482 490 620
– Rates: 20%
– Address: 57 route de Chevaline; 74210 Doussard
– Telephone: 04 50 52 50 13
– Email address: info@flyeo.com

Intellectual Property
– All the constituent elements of the skeleton of the site (photos, images, logos, flash animations, modeled elements …), as well as the technological elements (software creations, back-office of administration, services proposed …) are protected by Copyright and are the exclusive property of their respective authors.
– The contents of the site (texts, articles …) are the exclusive property of their authors and can not be reproduced or exploited without the agreement of these. FLYEO only authorises the reproduction of extracts of its articles via the RSS feeds present on its sites. In accordance with the provisions of Article L. 122-4 of the Code of Intellectual Property, any reproduction of a partial or total content of the site is prohibited, regardless of its form (reproduction, nesting, dissemination, techniques of “inline linking”). “And” framing “…). Direct links to downloadable files (whatever their format) present on our site are also prohibited.
If you wish to establish a link with our site, and before setting it up, please contact FLYEO before setting up the link pointing to our site or its content.
– Present texts from external sources have been reproduced with the implicit or explicit agreement of their respective authors. As such, mention is made on the site of the respective sources and authors.

Status of links and contents
External links
The links on the site (direct links, permalinks, partner links …) redirect the user to sites whose content and placed under the responsibility of the publishers of said sites. In any case, FLYEO can not be held responsible for the content of these sites. As we attach particular importance to the legality of the contents of the sites to which our links point, we ask you to indicate to us any content that may seem unlawful to you on the sites to which links have been put in place.
contents
The contents of the sites published by FLYEO have been elaborated with the greatest care. As such, no illegal or defamatory content is disseminated on them. In addition, they do not present any character that can be considered as “misleading advertising” within the meaning of Articles 121-1 and following of the Consumer Code.

Advertisements on the sites
Advertisements can be presented on our sites. These can come from external sources (third-party affiliate management platforms, Google® ads …) or be managed by our own advertising agency. FLYEO can not be held responsible for the “deceptive or aggressive” nature of advertising from external sources.
With regard to advertisements governed by FLYEO, it reserves the right not to broadcast advertising of a clearly misleading nature within the meaning of Articles 121-1 and following of the Consumer Code.

Freedom of information
Our customer file has been the subject of a declaration to the CNIL under the number 1949915.
In accordance with articles 38 and 40 of the law 2004-801 of 06/08/2004, you have a right to access, rectification, deletion of data concerning you.
This right can be exercised online by sending an email to the address info@flyeo.com or by mail to the following address:
FLYEO Route Du Pont Monnet
74210 DOUSSARD
FRANCE

Hosting
All our sites are hosted on the servers of the following company:
– 1 & 1

Customer
Service
FLYEO’s customer service can be contacted electronically (e-mail) at info@flyeo.com all year round or by phone on +33 4 50 52 50 13 at the following times: Monday to Friday 9:30 am to 6:00 pm April to October 31st.

Contact
You can contact us at info@flyeo.com for any inquiries.

Privacy Policy flyeo.com
Introduction
This policy sets out how we treat the information we collect about you when you visit our site.
We attach the utmost importance to respect for the privacy and the individual data of our users.
We also attach great importance to protecting your privacy and your personal data in the way we create, organize and implement our online and offline activities. In order to maintain maximum protection with respect to the personal data we process, our sites and the entities administering them will comply with the principles set out in:
• The OECD Council Recommendation on Guidelines for the Protection of Privacy and Transborder Flows of Personal Data (C (80) 58 / FINAL).
• The European directive 95/46 / CE on the protection of personal data
• The French law 78-17 modified by the Law 2004-801 of 06/08/2004 (known as the Data-processing law and Freedoms) and its decrees of application
Site Administration
The site you are currently visiting flyeo.com is managed from our headquarters in France.

Link Status
The specific practices described in this Privacy Policy Statement relate only to the aforementioned website. External links of other bodies / entities linked to FLYEO may be present on our sites for editorial, partnership, advertising, payment … We draw your attention to the fact that we are not not responsible for the privacy policy and content of external sites.
As such, we recommend that you review the privacy policy statements of other bodies / entities when you visit their website (s). Nevertheless, we try to do our utmost to study the content of the sites of our partners and advertisers before any collaboration.

Specifications on the use and collection of data (information recorded automatically)
You can visit our website without disclosing any personal information. However, some services that you use require the collection and retention of a number of automatically recognized items. The collection of these data is done by means of cookies, intended to improve our services, and which can be used also for the compilation of statistics. A cookie is a piece of data sent to your browser from a website and stored on your hard drive.
Cookies are present in the private areas of our sites (if the user is registered); they are used to record the visitor’s password so that he does not have to re-enter it at each new visit. These cookies may include the following information:
– IP address
– Some categories requested during a registration: Nickname, Last name, First name, Email address, Date of birth ……………
– If the user has ticked the box «remember and identifier and password “, these two elements are coded and added to the” cookie “.
– If a user registered in one of our private spaces returns to the site without identifying himself, the elements registered in the “cookie” allow to recognize it (unless he has manually deleted cookies, in which case the server will automatically generate a new cookie).
We inform you that you can oppose the registration of “cookies” by configuring your browser. To know what to do depending on the browser you use, please consult the help section of it.

Collection and use of data provided voluntarily
It is not essential to register on our site. You can check this one even if you do not want to register or provide personal information, but in this case, you will not be able to buy online, receive newsletters by email, or contact us electronically. We respect your wishes, and will never collect personal data about you without your explicit consent.
If we collect data that you provide to us during the creation of your private spaces, through orders, surveys, contests or other forms, as well as in the emails you send to us, we can extract anonymous pieces of information and combine them with others.
This information, which can only be used and analysed in aggregate form, helps us to better understand some trends and usage patterns. They are never processed individually. If you do not want the information related to your transaction to be used in this way, you can either disable your cookies or stop the registration at the query level.
All data processing relating to our customers and prospects using our website comply with the Simplified Standard N ° 48 of 07/06/2005 published by the CNIL. For details of these treatments (recipients, purpose, shelf life, processed data), please click here.
These data treatments have been implemented by our treatment manager whose contact details can be found in the “legal information” section.

Protection of data of minors
The use of our site is reserved for adults. Any data collection that may be carried out with minors must be subject to information from the parental authority, which has the capacity to oppose any processing concerning said data.
However, any adult with parental authority may, under his responsibility, offer the use of our site and the services associated with his minor child.

Free choice of visitor
We collect personal data if they are provided voluntarily when you use our services. You can choose to create a private area on our sites, receive promotional letters or marketing information from us or our partners by choosing the desired options at the time of your registration.
All our registrations respect the principle of active Opt-In or Double Opt-In and always require voluntary action on your part. If you choose to register, to order, the information you provide will be available to staff of our entities, as well as to authorized third parties who will use it as part of event management.
If you no longer wish to receive promotional information or marketing information from us or our partners, simply let us know by e-mail as mentioned in the “legal information” section or by using the unsubscribe link provided at the bottom of each newsletter.
We also provide you with several ways to contact us in order to exercise your rights or to express your desire to send us personal data (for example, non-exhaustive list):
– By ticking a box at the place of your site where the data are collected (Opt-in active)
– By confirming a voluntary action by mail (double Opt-In)
– By placing an order in accordance with the provisions of the LCEN
– By sending an email
– By sending a mail
– By dialing a phone number

Privacy and Security
Our concern is to preserve the quality and integrity of your personal information. Technologies and security policies applied by us and our technical service providers protect our users’ personal data against unauthorised access, misuse, alteration, malicious or accidental destruction and unintentional loss of data. .
We are continually improving our security procedures as technologies evolve to maintain a maximum level of protection. On our site, the transmission of your personal data is secured according to different protocols guaranteeing the highest degree of protection in line with the existing technology and the category of personal data transmitted:
Category 1: primary personal data (name, email, coordinates ….)
Category 2: other personal profile data (description, hobbies, tastes ….)
Category 3: identifiers (credit card number, private area identifiers ….)
All our employees, subcontractors and authorized third parties who have access to the data or are associated with their processing are required to respect the confidentiality of the personal data of our visitors, customers and prospects.
We guarantee that your personal data will not be communicated to institutions or governmental authorities, except in cases provided for by law or regulation.

Self-assessment
In order to maintain the highest degree of protection with regard to the personal data we hold about our visitors, customers and prospects, we submit ourselves to a regular self-assessment. This self-assessment is performed by the controller and covers both technical and organizational measures.
It also covers the regular relations we have with our subcontractors, partners and authorized third parties regarding their data protection policy.

Right of access, rectification, deletion
In accordance with articles 38 et seq. Of amended Law 78-17, you have the right to access, rectify and delete data concerning you.
Concerning the right of access:
Before sending you personal data, we will ask you to provide us with proof of your identity.
If you are unable to prove your identity, we reserve the right to refuse to send you personal data about you.
We strive to respond to these requests in a timely manner.
Concerning the rights of rectification and deletion:
the preconditions are identical to those concerning the right of access.

Notification of Changes
The creation of new services on our sites may require changes to this privacy policy statement. In this case, we will notify these changes in this topic. We will also declare to the CNIL these modifications if they require it.

Terms of the FLYEO.com website

Preamble
You are currently connected to one of the websites administered by FLYEO. The purpose of this document is to inform you about FLYEO and its general conditions of online sales (Contractual Conditions).
You must carefully read the following provisions, as they constitute an electronic contract establishing the general conditions of sale of the FLYEO e-shop.
The “Double-Click” that you will execute after completing your order form constitutes the validation of it and will be worth irrevocable acceptance of these Contractual Conditions when your order has been validated.
As a result, you may only order products and / or services if you agree to all of the terms and conditions set out below.
The Internet user (natural person with the capacity to contract) and FLYEO are hereinafter referred to as “the parties”, and individually “the party”.

Definitions
In this contract, each of the terms mentioned below will have the same meaning as in its definition, namely:
– “the company”: FLYEO
– “distance contract”: any contract concerning the ordering of products and / or services concluded between the company (*) and a customer (*) within the framework of a system of sale or services of distance service organized by the company (*) which, for this contract, uses exclusively the Internet network until the conclusion of the contract, including the conclusion of the contract itself.
– “client”: any natural person who, in this contract, acts in a particular capacity or as a representative of a legal person and who has the right to contract.
– “purchase order”: document which indicates the characteristics of the products ordered by the customer (*) and which must be signed by him by “double click” (*) to engage him.
– “order”: act whereby the customer agrees to purchase products and / or services and the company (*) to deliver them and / or provide them.
– “product”: well sold or service provided by the company.
– “click”: reiteration of the validation of the Purchase Order by the customer. A purchase order completed and validated a first time is never taken into account without the confirmation of the customer. This confirmation can be made through a checkbox accepting the Contractual Conditions, or a confirmation of the order.

Purpose
This contract is an electronic distance selling contract which aims to define the rights and obligations of the parties in connection with the sale of products offered by FLYEO (ALEO sarl). In this sense, it complies with the French regulations in force, namely:
– Law 2004-575 known as the Law for confidence in the digital economy.
– Law 2008-3 of 3 January 2008 for the development of competition in the service of consumers.
– Recommendation No. 07-02 of the Unfair Contract Terms Committee on internet sales contracts
It is also in line with the recommendations of the OECD in the field of electronic commerce.

Protection of minors
Our company attaches particular importance to the protection of minors in the context of its online business. Although minors can act alone in cases where the law or practice authorizes them to act alone (article 389-3 cd civ), and this especially for purchases of low value, it seems essential to us try by any means to verify that the customer has the power to contract.
For this purpose, we may ask any customer placing an order on our site to prove their ability to contract, this in compliance with the obligations of Law 78-17 as amended.
In the event that a purchase is made by a person who does not have the legal capacity to contract, we advise the legal representatives of it to rescind (cancel) the sale under Article 1305 of the Civil Code.

Products
The products offered by FLYEO are presented on the sites in French language. Any national of the European Community and the countries respecting the directive 95/46 / CE can not assert his linguistic ignorance as clause of cancellation of the contract.
The products offered for direct sale by FLYEO are those listed on the site shop.flyeo.com, on the day of consultation of said site by the user, and within the limits of available stocks.
The illustrations presented on the site are the reflection of the products on sale on this one, except in the limiting cases inherent to the technical characteristics of the Internet (resolution and colors of the screen of the Net surfer ….).
Due to the specificity of the internet network, the company does not guarantee on its website the availability of all products in real time. In the event of temporary or permanent unavailability of one of the products, the company will inform users through its website or sending an email to a valid email address provided by the customer. The company will then propose the replacement of the product ordered by an equivalent product (quality and price), or a credit note, or exercise your right of cancellation (cancellation of your order).

Price
The prices of the products may be changed at any time by the company, except for any sale of a product concluded for the price displayed on FLYEO.com.
In case of obvious typographical error, leading to the display of a “low price”, the sale may be canceled, as mentioned in the article “Execution of the order”.
The mentioned prices are in Euros (€), presented including all taxes and include the expenses related to the treatment of the orders.
Delivery rates are the responsibility of the customer, unless otherwise stipulated in the order process. The different delivery options (along with their rates) are presented during the ordering process and specified during the summary of it.
Payment of the full price must be made at the latest on delivery of the products, unless otherwise specified in the order process and mentioned on the invoice.
In the event of delivery of products outside the French territory, customs taxes and formalities are the sole responsibility of the Customer, unless otherwise indicated. The Customer then undertakes to check the possibilities of importing the ordered products with regard to the territory of the country of delivery.

Order and Payment
Any purchase order signed by the Customer by “double click” constitutes an irrevocable acceptance that can be challenged only in the limited cases provided for in this contract to the articles “Right of withdrawal” and “Execution of the order” . Any agreement of an estimate sent by email to the customer, and returned to FLYEO with an explicit agreement constitutes also an irrevocable acceptance.
The order process is in accordance with the provisions of article 1369-5 of the Civil Code.
– Any user wishing to validate his order will have to identify himself by completing the appropriate form provided on FLYEO.com. This identification is done in strict compliance with Law 78-17 as amended in our “Data Protection” section.
– After checking the content of the order, as well as the total cost of it (products ordered, shipping costs, eco-participation, optional optional), and corrected for any errors, the user will definitely confirm . This confirmation will be worth conclusion of the contract.
– The contractual information will be the subject of a confirmation email sent to the customer no later than the end of the withdrawal period and subject to the provision by the customer of a valid e-mail address, which is not the subject of ‘no restriction of use (professional email address for example). In this case, the company can not be held responsible for sending contractual and / or advertising information to a restricted access email address.
To pay for the order, the Customer has, at its option, all payment methods covered by the order process and presented on the company’s website. It guarantees to the company that it has the authorizations possibly necessary to use the mode of payment chosen by him, during the validation of the order.
In the case of a payment by credit card, he must transmit his credit card number, according to the type of credit card, the expiry date thereof and the cryptogram number (3-digit number on the back of the card). Bank card).
FLYEO guarantees that the payment is secured by SSL encryption (Secure Socket Layer) so as to protect as effectively as possible all data related to means of payment. The company guarantees that the means and services of cryptology used to secure transactions have been the subject of an authorization or a declaration in application of the legislation in force.
In the case of payment by card, the provisions relating to the fraudulent use of the means of payment provided for in the agreements concluded between the Client and the issuer of the card and between the company and its banking institutions apply, in accordance with the Article 132-4 of the Monetary and Financial Code.
If the only method of payment is a payment by credit card, the final validation of the order occurs as soon as full payment (except special provisions) of this one.

Conditions of reservation and cancellation of Leisure services:

Condition for TANDEMS/ CANYONING / VIA FERRATA

FLYEO reserves the right to cancel the services until the last moment for reasons of safety on decision of the supervisor. Activities canceled by us are refunded or postponed according to the availability of the client.
For the reservation, a deposit of at least 30% is requested from the customer.
Cancellation conditions due to the customer:
Under Article L.121-20-4 of the Consumer Code, all services and services offered on the website, is not subject to the right of withdrawal provided for in Articles l.121-20 et seq. of the Consumer Code. Consequently, the services of leisure services ordered on the site are exclusively subjected to the conditions of cancellation below.
The reimbursement will be effective in case of serious illness, death, loss of employment, on proof.
If your cancellation intervenes by WRITING: More than 7 days before your appointment, the deposit will be returned.
Between the 7th day and the 3rd day before arrival, 50% of the deposit will be refunded.
For cancellations received less than 3 days before the date of the service, the entire deposit will be retained by FLYEO.

Conditions for STAGE INITIATION / PERF / CROSS (Paragliding training)

For the reservation, a deposit of at least 30% is requested from the customer.
FLYEO reserves the right to cancel the services until the last moment for reasons of safety on decision of the supervisor. In case of total cancellation: the deposit is returned. In case of no cancellation of the internship, if the client decides, for personal reasons not to appear we reserve the right to bill him the entire internship.
In case of cancellation during the course: FLYEO will adjust the billing according to the service provided:
if 1/2 day is performed, a half day will be charged only.
If Briefing and theoretical contribution only: a participation of 60 € per person will be requested.
Cancellation conditions due to the client:
Under Article L.121-20-4 of the Consumer Code, all services and services offered on the website, is not subject to the right of withdrawal provided for in Articles l.121-20 and following the code of consumption. Consequently, the services of leisure services ordered on the site are exclusively subjected to the conditions of cancellation below.
The reimbursement will be effective in case of serious illness, death, loss of employment, on proof.
If your cancellation intervenes by WRITING: More than 15 days before your appointment, the deposit will be returned.
Between the 14th day and the 7th day before arrival, 50% of the deposit will be refunded.
For cancellations received less than 7 days before the date of the service, the entire deposit will be retained by FLYEO.

Conditions for STAGE SIV

For the reservation, a deposit of at least 30% is requested from the customer.
FLYEO reserves the right to cancel the services until the last moment for reasons of safety on decision of the supervisor. In case of total cancellation: the deposit is returned. In case of no cancellation of the internship, if the client decides, for personal reasons not to appear we reserve the right to bill him the entire internship.
In case of cancellation during the course: FLYEO will adapt the billing according to the service performed:
The two-day course is validated when an average of 4 flights is made in the entire course.
The three-day training course is validated once an average of 6 flights are completed in the whole course.
If a single flight is made throughout the course 90 € / person will be charged.
If no flight is made but the pilot briefing, the material check accompanied by a theoretical contribution takes place, € 90 / person will be charged.
Any training interrupted by the driver for any reason whatsoever, does not give rise to any reduction in the price. The entire internship will be charged.
ATTENTION: Important information for groups:
The group price is considered from 6 people and up to 8 people. In case of incomplete group booking, that is to say a group of less than 8 people, we reserve the right to open reservations to individuals.
Cancellation conditions due to the client:
Under Article L.121-20-4 of the Consumer Code, all services and services offered on the website, is not subject to the right of withdrawal provided for in Articles l.121-20 and following the code of consumption. Consequently, the services of leisure services ordered on the site are exclusively subjected to the conditions of cancellation below.
The refund will be effective in case of serious illness, death, loss of employment, on proof
If your cancellation occurs by WRITING: More than 15 days before your appointment, the deposit will be returned.
Between the 14th day and the 7th day before arrival, 50% of the deposit will be refunded.
For cancellations received less than 7 days before the date of the service, the entire deposit will be retained by FLYEO.

Delivery
Delivery period
The company guarantees that deliveries will be made according to the conditions guaranteed by the transport providers (except in the case of force majeure within the meaning of the jurisprudence), and indicated on the site FLYEO.com, or during the process of order.
In the case of late delivery, please inform the company by contacting customer service or by sending an email to info@flyeo.com. If the delay is more than 7 days beyond the expected delivery date during the ordering process, you can proceed to the resolution of the order, as described in the article “Right of cancellation”.

In case of absence or impossibility of delivery of your parcel (no guardian, …), your postman sends a notice of passage mentioning the date and the address of the post office where you can withdraw your parcel on presentation of ‘an ID.
IMPORTANT:
As of the date mentioned on the notice of passage, you have 15 days to withdraw your parcel. After this period, it will automatically be returned to the sender.
Incomplete or non-compliant delivery (due to the carrier)
The package may be damaged or the contents of the package partially or completely stolen.
If you notice such an error, please mention it on the carrier’s voucher and refuse the product by sending it back to us together with a statement 170 called “finding of spoliation”. In the event that you become aware of this error after the departure of the carrier, please notify us by email to the address shop@flyeo.com or by phone within a maximum of 72 working hours after receipt of the order.
In accordance with Article 133-3 of the French Commercial Code, it is imperative that you send your LRAR protest to the carrier within 3 days (not including holidays).

Incomplete delivery or non-compliant (due to the company)
Despite the care taken in preparing orders, it may be that a product is missing from it, or that an error occurred during the preparation.
If you notice such an error, please report it to us as soon as possible and if possible within 72 hours of receipt of the order. This report can be made by email at shop@flyeo.com or by phone.

Lost parcels
In case a parcel is lost by one of our transport providers, please inform us as soon as possible.
The company will conduct a survey of the services concerned.

Right of withdrawal
In accordance with Article L121-16 and 121-20 of the Consumer Code, the customer has a period of seven (7) days to exercise his right of withdrawal. This period runs from the receipt of the order by the customer.
To facilitate the processing of his return, the customer can contact the company by mail to obtain a return number before forwarding. This condition does not result in the cancellation of the right of withdrawal.
The return shipping costs will be borne by the customer. The products must be reshipped complete, in a state of their own remarketing. It is also recommended that the products be returned in their original packaging, in a manner similar to those of the initial shipping of the products.
You are reminded that this right of withdrawal can not be exercised for personalized products.
Right of resolution
In accordance with Article L. 121-20-3 of the Consumer Code, we will indicate when ordering the maximum delivery date of it. In the case of an excess of 7 working days from this delivery date (except in case of force majeure within the meaning of the Act), you will be entitled to pronounce the resolution of your order by registered letter with acknowledgment of receipt within a period 60 days after the initial date of delivery. In this case, we will refund the full amount paid (excluding any return costs), and this within a maximum of 30 days of receipt of your RLRI.

Execution of the order
The company reserves the right to refuse the order for a “legitimate reason” (in the sense defined by the jurisprudence), and in particular (without this list being restrictive) in case of unavailability of the product, impossibility to perform the service, improper client request, presumption of impossibility for the client to contract or even manifest intent for the client to harm the company.
The company also reserves the right to refuse the order in the case of an obvious typographical error leading to the display of a “low price”, and this at the time of the order placed by the customer. In the case of a difference of interpretation between “low price” and “low price”, concerning the price displayed on the website at the time of the customer’s order, it may request the intervention of a third party, as provided in Article “Applicable Law”.
The order will be executed at the latest in a period not exceeding 7 days the expected date of delivery of the product or service mentioned at the time of the order subject to the acceptance of this one by the company.
For deadlines concerning the different types of services (personalization …), please contact us.
An invoice will be automatically sent to the customer when ordering. This will be sent to the email address indicated by the customer when ordering, unless otherwise specified by him.

Guarantee
Contractual guarantee
The customer benefits from a contractual guarantee on the products supplied by the company. This guarantee is displayed on FLYEO.com and its duration varies according to the category of products ordered.
The warranty conditions are valid only if the object has been used in the intended use for its purpose. Otherwise, there will be no exchange or refund from us. We can not also prevent natural wear. Please have your equipment regularly reviewed by approved and competent professionals.

Legal guarantee
In accordance with articles L 211-4 and following of the Consumer Code, as well as articles 1641 and 1648 of the French Civil Code, internet users also benefit from a guarantee allowing them to return defective delivered products.
· Article L211- 4 code of consumption
The seller is required to deliver a good that complies with the contract and is liable for any lack of conformity existing at the time of delivery.
He also responds to the lack of conformity resulting from the packaging, assembly instructions or the installation when it was charged to him by the contract or was carried out under his responsibility.
· Article L211-5 code of consumption
To be in conformity with the contract, the property must:
1º Be
fit for the usual expected use of a similar good and, where applicable: – correspond to the description given by the seller and possess the qualities that he presented to the buyer in the form of a sample or model;
– present the qualities that a buyer may legitimately expect given the public statements made by the seller, the producer or his representative, in particular in advertising or labeling;
2 ° Or have the characteristics defined by mutual agreement by the parties or be fit for any special purpose sought by the buyer, made known to the seller and that the latter has accepted.
· Article L211-12 code of consumption
The action resulting from the lack of conformity is prescribed by two years from the delivery of the goods.
· Article 1641 civil code
The seller is bound by the guarantee for reasons of hidden defects of the thing sold which makes it unfit for the use for which it is intended, or which diminish so much this use, that the buyer would not have it acquired, or would have given a lower price, had he known them.
· Article 1648 to the 1st civil code
The action resulting from latent defects must be brought by the purchaser within two years from the discovery of the defect.
Responsibility
FLYEO is responsible for the proper performance of the obligations resulting from the contract concluded at a distance, whether these obligations are to be performed by itself or by subcontractors, without prejudice to its right of recourse against them.
FLYEO can not be held responsible for the non-performance of the contract concluded, following the occurrence of an event of force majeure (within the meaning of the law) and in particular in case of total or partial strike of the postal services, carriers, and disasters caused by floods or fires. This limitation of liability also applies to the non-performance of the said contract, due to the unpredictable and insurmountable nature of a third party who is not a party to the provision of the services provided. For products purchased to meet business needs, FLYEO will not incur any liability for any consequential damages as a result of this, business interruption, loss of profit, damages or costs, which may occur.
The choice and purchase of a product or service are under the sole responsibility of the customer. The total or partial impossibility to use the products notably because of the incompatibility of the material can not lead to any compensation, reimbursement or questioning of FLYEO’s responsibility, except in the case of a hidden defect, non-compliance, defect or exercise of the right of withdrawal.

Eco-Participation
It is possible that our site presents electrical and / or electronic products. In accordance with the Decree of 20 July 2005 on the composition of electrical and electronic equipment and the disposal of waste from such equipment, the company provides you with a specific collection system based on the principle of “1 for 1”.
Modalities:
1 You can deposit your electronic and / or electrical products with an organization practicing the selective collection: waste disposal, association Emmaüs, association Envie …
2 The request resumed must be done during your order. The exchange will take place during the delivery of your new device.

Registered Information
The information requested from the Customer is required to process the order and will be provided to contractors of the company (accounting, legal ….). They may also be forwarded to any competent authority for the settlement of disputes between the company and one of its customers.
The customer can consult in our “data protection” section, the characteristics of the processing of personal data used via the FLYEO.com website.
The customer may also exercise his rights of access, rectification and opposition according to the methods mentioned in the “Data Protection” and “legal notices” sections of the company.

“Click” and proof
The “click” associated with the authentication and non-repudiation procedure of the customer when ordering and acceptance of these Contractual Terms and Conditions constitutes validation of the order and conclusion of the contract, in accordance with the provisions of Article 1369-5 of the Civil Code.
The computerized registers, kept on the servers of the company as well as on the servers of its banking establishments, will be considered as refutable presumptions (refutable) communications, orders and payments intervened between the parts.
Under no circumstances will the company record telephone conversations between a member of the company and any of its customers or prospects. In the case of outsourcing of their customer service, the company undertakes to prohibit their partner responsible for the implementation of this service, such registration, including as part of a “service improvement”. “.

Preservation and archiving of documents
The archiving of transaction data is carried out on a reliable and durable support, in accordance with Article 1348 of the French Civil Code.
It is therefore carried out in accordance with the AFNOR Z 42-013 standard concerning the design and operation of computer systems in order to ensure the conservation and integrity of the records stored in these systems.

Entirety of the contract
These general conditions express the entirety of the obligations of the parties.
No general or specific condition communicated by the Customer may be incorporated into these general conditions, except in the event of prior agreement between the parties prior to the conclusion of the contract.
The fact that the company does not claim a breach by the Customer, to any of the obligations referred to herein, can not be interpreted for the future as a waiver of the obligation in question.
The company reserves the right to adapt or modify at any time these Contractual Conditions. In case of modification, it will be applied to each order the Contractual Conditions in force on the day of the order. The company will also keep on its servers all the time-stamped versions of the Contractual Conditions.

Retention of title
Products delivered to the customer remain the property of the company until the contract has been fully executed. On the other hand, the transfer of risks takes effect from the actual delivery of the products and / or services ordered on the e-shop.
The documents provided to the client are governed by the Intellectual Property Code. They therefore remain the property of the company. It is therefore forbidden to reproduce, assign, or exploit the documents provided without the consent of the company.

Applicable law
This contract is subject to French law, in accordance with European directives.
This is so for both the substantive rules and the rules of form. In case of dispute, the companies will privilege the amicable settlement.
This search for an amicable solution does not interrupt the time to act as a guarantee.
Otherwise, and in accordance with the provisions of Articles 46 to 48 of the NCPC, the French courts will have sole jurisdiction.