Cancellation Insurance
Cancellation Insurance with our partner MEETCH
Ensure peace of mind when you reserve your activity by opting for our cancellation insurance.
Are you forced to cancel your tandem flight or your paragliding course? Cancelling your activity can be very expensive, and because emergencies and life’s hazards are never predictable, we offer you insurance to help you deal with unexpected situations.
By taking our insurance with Meetch, you can expect to be reimbursed 100% of the amount of your paragliding activity reservation (subject to acceptance of the claim). There is not even any excess to pay in the event of a reimbursement request!
Remember if Flyeo cancels your activity due to weather you will get a full refund, but if you cancel for any reason you must go through Meetch.
Examples of events covered by the cancellation insurance (upon presentation of proof):
Cost
3% OF THE TOTAL COST OF YOUR PARAGLIDING ACTIVITY
Policy details
What to do if you need to cancel?
- You must let us know by sending us an email that you are cancelling your session and dealing with Meetch. We will not do the claim for you.
- You must contact Meetch by email within 5 working days to make a claim (see below).
How to make a claim
CONTACT DETAILS – INSURANCE SERVICE MIMAT
15 rue des Halles – 75001 PARIS
Monday to Friday from 9am to 12pm and from 2pm to 4.30pm
Please declare your claim on:
https://flyeo.claim.meetch.io/travel
In case of difficulty, please use either of the two contact methods below to expedite the processing of your case:
- By chat directly on the website: www.mimat.fr
- By email: [email protected]
- By post: MIMAT – 15 rue des Halles, 75001 Paris
Please remember to gather the following information. It will be requested when you call:
- Your contract number,
- Your name and surname,
- Your home address,
- The telephone number where we can reach you,
- The reason for your claim.
During the first call, you will be given an insurance case file number. Always remember to have this with you when dealing with our Insurance Service.
For more information: https://www.meetch.io